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Sheraton Memphis Downtown Hotel, Memphis
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Key details
About the Hotel
250 North Main Street,
Memphis,
Tennessee,
United States of America,
38103,
Tennessee
Sheraton Memphis Downtown Hotel is a full-service 4-star property featuring 600 spacious rooms and direct access to the Renasant Convention Center. Guests can start their day with Starbucks® coffee at Crossroads Tavern and Grille or relax by the heated indoor pool. The hotel is situated close to popular attractions including Graceland and Beale Street.
Rooms & Amenities
Each room at Sheraton Memphis Downtown Hotel includes a 32-inch flat-screen LCD TV, complimentary Wi-Fi, and Sheraton Signature Sleep Experience beds. Amenities also feature large work areas with desks and premium bedding for a comfortable stay.
Dining Options
Dining options include Crossroads Tavern and Grille, which serves breakfast and American fare throughout the day. The bar and kitchen have a limited menu for evening service. Guests can also order pizza from The Library, the hotel's speakeasy-style pop-up.
Business & Leisure
The hotel features more than 16000 square feet of versatile meeting space with modern AV technology, making it suitable for events. Guests can also make use of the fitness center that offers a variety of equipment.
Location & Transportation
Sheraton Memphis Downtown Hotel is conveniently located within walking distance of attractions like Memphis Zoo and the Mississippi River. The Main Street Trolley stops outside the hotel, providing access to Beale Street and other city points of interest.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Tradition Double Room Mobility or hearing accessible
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Onsite Meals
“I enjoyed reasonably priced meals at the bar and restaurant, perfect for both lunch and dinner.” view full review
Refreshing Pool Experience
“The pool area offered a vibrant atmosphere, ideal for relaxation and enjoying a sunny day.” view full review
Tasty Breakfast Spread
“The complimentary breakfast was a lovely touch, featuring a variety of dishes to kick-start the day.” view full review
Thoughtful Accessibility
“The hotel provided convenient handicap access, ensuring comfortable navigation around the hotel.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Services
Valet parking
Pet amenities available
Laundry
Dry cleaning
Stores/Commercial services
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
250 North Main Street,
Memphis,
Tennessee,
United States of America,
38103,
Tennessee
Map view
street view
250 North Main Street,
Memphis,
Tennessee,
United States of America,
38103,
Tennessee
City landmarks
Memphis
Beale Street
4900 ft
706 Union Ave
Sun Studio
1.4
mi
Museums
Magevney House
2300 ft
Union Ave and Third Ave
AutoZone Park
4000 ft
Stadiums
Memphis Pyramid
2600 ft
Stadiums
FedExForum
5200 ft
Museums
Memphis Rock 'n' Soul Museum
1.0
mi
149 Union Ave The Peabody Memphis
The Peabody Ducks
3800 ft
Museums
Woodruff-Fontaine House
1.0
mi
Museums
National Civil Rights Museum
1.3
mi
119 S Main St
Belz Museum of Asian and Judaic Art
4000 ft
Beale St (at Main Street)
Statue of Elvis
1.2
mi
Museums
Memphis Music Hall of Fame
4600 ft
Broadway Theatre
Orpheum Theatre
4500 ft
Museums
Slave Haven Underground Railroad Museum
1.0
mi
Near Mud Island River Park
Confederate Park
2500 ft
Parks
Mud Island River Park
1.6
mi
65 Union Ave
The Cotton Museum at the Memphis Cotton Exchange
3400 ft
1 Bass Pro Dr
Ducks Unlimited Waterfowling Heritage Center
2500 ft
125 N Front St
Mississippi River Museum at Mud Island
1.6
mi
652 Adams Ave
Mallory-Neely House
4200 ft
Parks
Court Square
2500 ft
Museums
Blues Hall of Fame
1.3
mi
Beale St
Beale Street Entertainment District
5000 ft
251 Riverside Dr
Beale Street Landing
1.2
mi
Nearby
Events
Memphis Cook Convention Center
1200 ft
Museums
Fire Museum of Memphis
1700 ft
Church
Saint Peters Catholic Church
1000 ft
155 Market Ave
Saint Mary's Catholic Church
1200 ft
Parks
Martyrs Park
1000 ft
Restaurants
Stickem
1000 ft
Food Truck - Location Varies
Memphis Dawgs
1000 ft
Restaurant
Hot N Heavy Dogs
1000 ft
Restaurant
The Joy Ride Food Truck
1000 ft
Restaurant
KC's Southern Style Rice
1500 ft
Triple S Flea Market on Third in Between Raines and Shelby Drive
Alcenia's
800 ft
317 N Main St
Westy's
1000 ft
346 N Main St
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Convenient Location
Friendly Staff
Room Cleanliness Issues
Inconsistent Dining Experience
7.4/10
Very good
Rooms
7.0
Location
8.3
Service
7.7
Dining
6.7
Guest reviews
7.4/10
based on 6 reviews
3.5/5
based on 1724 reviews
7.2
7.2/10 based on 836 reviews
#41 of 151 hotels in Memphis based on Tripadvisor
John
United States of America,
October
2023
7.0/10
The hotel was clean when we arrived, but the rooms were not ready, and they were too small and regular for the price. The service, particularly by the lady up front, was friendly and very helpful, although some staff, like the car valet parking team, were unhelpful. The location felt like a busy train station at times, but it was fantastic for walking to most attractions downtown. The dining experience was below expectations, similar to a basic continental breakfast found in free motels. However, the facilities were satisfactory overall.
Rooms
7.0
The rooms were clean when we arrived, but they were too small and regular for the price.
Service
8.0
The service, especially by the lady up front, was friendly and very helpful.
Location
8.0
The location was fantastic for walking to most downtown attractions, but it felt like a busy train station at times.
Dining
5.0
The dining experience was below expectations, similar to a basic continental breakfast found in free motels.
Facilities
7.0
The facilities were satisfactory overall.
Matthew
United Kingdom,
October
2023
7.8/10
The hotel is wonderfully located, within walking distance of major attractions like the Memphis Pyramid, Sun Studios, and Beale Street. Rooms were clean upon arrival but could use more attentive housekeeping during stays. The staff is friendly and welcoming, although the restaurant service and room service could be improved. The bustling location is both a plus for exploring and a potential downside for those seeking a quieter atmosphere.
Rooms
7.0
The rooms were clean but lacked regular vacuuming during our stay.
Service
8.0
The staff, including team members, was very friendly and accommodating.
Location
9.0
Fantastic location within walking distance of top attractions and convenient trolley access.
Dining
8.0
The dining experience was enjoyable with well-prepared meals, albeit limited breakfast options.
Facilities
7.0
The hotel offers various amenities like dry cleaning, laundry, and valet parking.
Helen
United Kingdom,
September
2023
7.2/10
The hotel is conveniently located near various activities downtown, making it a great choice for travelers looking to explore. The service was efficient, although there were some privacy concerns. The dining experience was good, but there is room for improvement in the buffet options. Overall, a satisfactory stay with decent value for the price paid.
Rooms
6.0
The room I stayed in was not clean and lacked some essential amenities like a working phone and TV. However, the staff tried to address the issues promptly.
Service
8.0
Some privacy concerns arose, but overall, I felt welcomed and assisted.
Location
7.0
The hotel's location was convenient for accessing musical attractions and downtown activities. However, it could get a bit crowded at times, resembling a busy train station.
Dining
7.0
The dining experience was satisfactory given the cost of the hotel. Breakfast was good, but there is room for improvement in the buffet spread.
Facilities
8.0
The hotel offers various facilities like dry cleaning, shops, and valet parking, adding convenience to the stay.
Clifford
United States of America,
July
2023
7.4/10
I had a great stay at this hotel. The rooms were clean and decent, with comfortable beds. The service was friendly and accommodating, although there was a hiccup with the taxi booking. The location was fantastic, within walking distance of many attractions. The dining experience was satisfactory. Overall, a pleasant stay with a few minor issues.
Rooms
8.0
The rooms were clean and comfortable, but could have been a bit cleaner. Beds were comfy, and it was first come first serve for room selection.
Service
7.0
The staff was generally friendly and helpful, although there were some issues with the taxi booking. They made up for it by offering drink vouchers for the inconvenience.
Location
9.0
The hotel's location was fantastic, close to many downtown attractions and on the trolley line for convenience.
Dining
6.0
The dining was average, with the breakfast buffet lacking seasoning but offering decent quality. An overall good location.
Facilities
7.0
The hotel offers standard facilities like dry cleaning, laundry services, valet parking, and a welcoming drink. Nothing extraordinary but meets basic needs.
Stephen
United Kingdom,
June
2023
7.2/10
The hotel is conveniently situated for the Convention Center, making it a great choice for events or exploring downtown Memphis. The friendly service stands out, but there were some room cleanliness issues and occasional noise disturbances. The dining options were satisfactory but lacked consistency.
Rooms
6.0
Despite some cleanliness issues like flying bugs and no room cleaning, the rooms were spacious and had a decent layout. A minor inconvenience was the missing towels and toilet paper. The presence of a bottle of lotion on the floor was unexpected.
Service
7.0
The service was a mix of positives and negatives. While the staff at the restaurant and bar were incredibly friendly and accommodating, the repeated visits to address noise levels were not the best approach. The valet service, on the other hand, was efficient.
Location
8.0
The hotel's location next to popular tourist spots and with easy access to the Convention Center and downtown Memphis makes it a prime choice for visitors. The convenience of having a Starbucks on-site was a plus, enhancing the overall stay.
Dining
7.0
Although there was confusion regarding complimentary breakfast, the overall dining experience was satisfactory with tasty dishes, even though the warmth of the food was inconsistent
Facilities
8.0
The hotel offered standard facilities like dry cleaning, valet parking, and pet amenities, catering to various guest needs. The presence of shops and commercial services added convenience throughout the stay.
Convenient Location
Room Cleanliness Issues
Charles
United States of America,
May
2023
8.0/10
I had a mixed experience at the hotel. The rooms were fantastic with great views and comfy beds, but there were issues with cleanliness and room allocation. The service was incredibly warm and welcoming, except for a minor hiccup at check-in. The location was fantastic, close to many attractions and restaurants. The dining experience was excellent overall, though there were some difficulties with specific food items. The facilities were convenient, and overall, the stay had its highs and lows.
Rooms
8.0
The rooms were fantastic with great views and comfy beds.
Service
8.0
The service was incredibly warm and welcoming, except for a minor hiccup at check-in.
Location
9.0
The location was fantastic, walking distance to many attractions and restaurants.
Dining
7.0
The dining experience was generally excellent, but there were some issues with specific food items.
Facilities
8.0
The facilities were convenient and met my needs during the stay.
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