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Sheraton Memphis Downtown Hotel, Memphis

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From129US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

250 North Main Street, Memphis, Tennessee, United States of America, 38103

Sheraton Memphis Downtown Hotel is a full-service hotel connected to the Renasant Convention Center via a skywalk. This centrally located property offers direct access to the vibrant downtown area and is just blocks away from landmarks such as Beale Street and Graceland. With a commitment to guest comfort and convenience, the hotel features more than 600 spacious rooms, as well as a variety of amenities designed for both leisure and business travelers. The hotel embodies the charm of Memphis, Tennessee, making it an appealing choice for visitors.

Location

Conveniently located in Downtown Memphis, the hotel is within walking distance of many attractions and landmarks. Guests can explore the nearby Memphis Zoo, Sun Studio, and the Mississippi River. Public transportation options, including the Main Street Trolley, provide easy access to the Beale Street entertainment district and other city destinations. Memphis International Airport is just 12 miles away, allowing for straightforward travel access.

Rooms

Each of the 600 rooms at Sheraton Memphis Downtown Hotel is equipped with a 32-inch flat-screen LCD TV and premium cable channels. Guests can enjoy amenities like complimentary Wi-Fi, Sheraton Signature Sleep Experience beds, and spacious work areas with desks. Thoughtful touches include coffee/tea makers and laptop-friendly workspaces. The hotel also offers accessible accommodations to ensure a comfortable stay for all guests.

Eat & Drink

Crossroads Tavern and Grille serves as the hotel's on-site restaurant, offering Starbucks® coffee in the morning and a selection of American fare throughout the day. Guests can dine in an inviting atmosphere that captures the energy of downtown Memphis. The restaurant caters to various tastes with its bar/lounge area and is open daily until 10 PM. Additional dining options include a pop-up speakeasy-style pizza bar known as The Library with delivery options.

Leisure & Business

The hotel provides ample amenities for leisure and business, including a heated indoor pool and a large 24-hour fitness center. For business needs, Sheraton Memphis Downtown features more than 16,000 square feet of flexible meeting space equipped with modern AV technology and professional event planners. Guests can access a business center for additional support and technology services.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Tradition Double Room Mobility or hearing accessible
Max:
2 persons
34 m² 
Bed options:
2 Double beds
Heating
Air conditioning
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Tradition King Guest Room
Max:
2 persons
34 m² 
Bed options:
1 King Size Bed
Heating
Air conditioning
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Tradition Double Room
Max:
4 persons
34 m² 
Bed options:
1 King Size Bed
Heating
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Memphis 2.6 mi
Airports
Memphis International (MEM) 9.8 mi
Jonesboro Municipal (JBR) 67.9 mi
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • ATM/Cash machine
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center

Services

  • Valet parking
  • Pet amenities available
  • Laundry
  • Dry cleaning
  • Stores/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

250 North Main Street, Memphis, Tennessee, United States of America, 38103
Map view
street view
250 North Main Street, Memphis, Tennessee, United States of America, 38103
Nearby
Events
Memphis Cook Convention Center
1200 ft
Museums
Fire Museum of Memphis
1700 ft
Church
Saint Peters Catholic Church
1000 ft
155 Market Ave
Saint Mary's Catholic Church
1200 ft
Parks
Martyrs Park
1000 ft
Restaurants
The Lookout at the Pyramid
2600 ft
1 Bass Pro Dr
Regina's Cajun Kitchen
2000 ft
60 N Main St
Charles Vergos' Rendezvous
3600 ft
52 S 2nd St Our front door and entrance is located on Charlie Vergos Rendezvous Alley
3rd & Court Diner
3000 ft
24 N B B King Blvd

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Convenient Location
Friendly Staff
Room Cleanliness Issues
Inconsistent Dining Experience
7.4/10
Very good
Rooms
7.0
Location
8.3
Service
7.7
Dining
6.7
Guest reviews
7.4/10
based on 6 review
3.5/5 based on 1724 review
7.5
7.5/10based on 942 review
#41 of 151 hotels in Memphis based on Tripadvisor
John
United States of America, October  2023
7.0/10

The hotel was clean when we arrived, but the rooms were not ready, and they were too small and regular for the price. The service, particularly by the lady up front, was friendly and very helpful, although some staff, like the car valet parking team, were unhelpful. The location felt like a busy train station at times, but it was fantastic for walking to most attractions downtown. The dining experience was below expectations, similar to a basic continental breakfast found in free motels. However, the facilities were satisfactory overall.

Rooms
7.0
The rooms were clean when we arrived, but they were too small and regular for the price.
Service
8.0
The service, especially by the lady up front, was friendly and very helpful.
Location
8.0
The location was fantastic for walking to most downtown attractions, but it felt like a busy train station at times.
Dining
5.0
The dining experience was below expectations, similar to a basic continental breakfast found in free motels.
Facilities
7.0
The facilities were satisfactory overall.
Matthew
United Kingdom, October  2023
7.8/10

The hotel is wonderfully located, within walking distance of major attractions like the Memphis Pyramid, Sun Studios, and Beale Street. Rooms were clean upon arrival but could use more attentive housekeeping during stays. The staff is friendly and welcoming, although the restaurant service and room service could be improved. The bustling location is both a plus for exploring and a potential downside for those seeking a quieter atmosphere.

Rooms
7.0
The rooms were clean but lacked regular vacuuming during our stay.
Service
8.0
The staff, including team members, was very friendly and accommodating.
Location
9.0
Fantastic location within walking distance of top attractions and convenient trolley access.
Dining
8.0
The dining experience was enjoyable with well-prepared meals, albeit limited breakfast options.
Facilities
7.0
The hotel offers various amenities like dry cleaning, laundry, and valet parking.
Helen
United Kingdom, September  2023
7.2/10

The hotel is conveniently located near various activities downtown, making it a great choice for travelers looking to explore. The service was efficient, although there were some privacy concerns. The dining experience was good, but there is room for improvement in the buffet options. Overall, a satisfactory stay with decent value for the price paid.

Rooms
6.0
The room I stayed in was not clean and lacked some essential amenities like a working phone and TV. However, the staff tried to address the issues promptly.
Service
8.0
Some privacy concerns arose, but overall, I felt welcomed and assisted.
Location
7.0
The hotel's location was convenient for accessing musical attractions and downtown activities. However, it could get a bit crowded at times, resembling a busy train station.
Dining
7.0
The dining experience was satisfactory given the cost of the hotel. Breakfast was good, but there is room for improvement in the buffet spread.
Facilities
8.0
The hotel offers various facilities like dry cleaning, shops, and valet parking, adding convenience to the stay.
Clifford
United States of America, July  2023
7.4/10

I had a great stay at this hotel. The rooms were clean and decent, with comfortable beds. The service was friendly and accommodating, although there was a hiccup with the taxi booking. The location was fantastic, within walking distance of many attractions. The dining experience was satisfactory. Overall, a pleasant stay with a few minor issues.

Rooms
8.0
The rooms were clean and comfortable, but could have been a bit cleaner. Beds were comfy, and it was first come first serve for room selection.
Service
7.0
The staff was generally friendly and helpful, although there were some issues with the taxi booking. They made up for it by offering drink vouchers for the inconvenience.
Location
9.0
The hotel's location was fantastic, close to many downtown attractions and on the trolley line for convenience.
Dining
6.0
The dining was average, with the breakfast buffet lacking seasoning but offering decent quality. An overall good location.
Facilities
7.0
The hotel offers standard facilities like dry cleaning, laundry services, valet parking, and a welcoming drink. Nothing extraordinary but meets basic needs.
Stephen
United Kingdom, June  2023
7.2/10

The hotel is conveniently situated for the Convention Center, making it a great choice for events or exploring downtown Memphis. The friendly service stands out, but there were some room cleanliness issues and occasional noise disturbances. The dining options were satisfactory but lacked consistency.

Rooms
6.0
Despite some cleanliness issues like flying bugs and no room cleaning, the rooms were spacious and had a decent layout. A minor inconvenience was the missing towels and toilet paper. The presence of a bottle of lotion on the floor was unexpected.
Service
7.0
The service was a mix of positives and negatives. While the staff at the restaurant and bar were incredibly friendly and accommodating, the repeated visits to address noise levels were not the best approach. The valet service, on the other hand, was efficient.
Location
8.0
The hotel's location next to popular tourist spots and with easy access to the Convention Center and downtown Memphis makes it a prime choice for visitors. The convenience of having a Starbucks on-site was a plus, enhancing the overall stay.
Dining
7.0
Although there was confusion regarding complimentary breakfast, the overall dining experience was satisfactory with tasty dishes, even though the warmth of the food was inconsistent
Facilities
8.0
The hotel offered standard facilities like dry cleaning, valet parking, and pet amenities, catering to various guest needs. The presence of shops and commercial services added convenience throughout the stay.
Convenient Location
Room Cleanliness Issues
Charles
United States of America, May  2023
8.0/10

I had a mixed experience at the hotel. The rooms were fantastic with great views and comfy beds, but there were issues with cleanliness and room allocation. The service was incredibly warm and welcoming, except for a minor hiccup at check-in. The location was fantastic, close to many attractions and restaurants. The dining experience was excellent overall, though there were some difficulties with specific food items. The facilities were convenient, and overall, the stay had its highs and lows.

Rooms
8.0
The rooms were fantastic with great views and comfy beds.
Service
8.0
The service was incredibly warm and welcoming, except for a minor hiccup at check-in.
Location
9.0
The location was fantastic, walking distance to many attractions and restaurants.
Dining
7.0
The dining experience was generally excellent, but there were some issues with specific food items.
Facilities
8.0
The facilities were convenient and met my needs during the stay.
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Rooms and Guests2 Guest, 1 Room